Returns & Cancellation Policy

This Returns & Cancellation Policy governs cancellations, returns, and related matters for items presented on this website (the “Site”). This Policy forms an integral part of the Terms of Service.

1. Nature of the Items

The Site presents a curated selection of vintage, handcrafted, and unique decorative lighting objects. Due to the nature of these items, all sales are considered final unless expressly agreed otherwise in writing.

2. No Standard Right of Return

As the items offered are unique and often irreplaceable, we do not offer a standard right of return or exchange once a purchase has been confirmed.

3. Product Review Prior to Purchase

Buyers are encouraged to carefully review all descriptions, photographs, dimensions, and condition reports prior to confirming a purchase. Any questions or requests for additional information should be made before confirmation.

4. Exceptions

In exceptional cases, a return may be considered solely at our discretion and only if one of the following conditions is met:

– The item has suffered significant damage during transit;
– The item materially differs from its description.

Any such claim must be submitted in writing within a reasonable timeframe after delivery and must be supported by appropriate evidence.

5. Cancellations

Order cancellations may be considered only before shipment and solely by mutual agreement. Once an item has been dispatched, cancellation is no longer possible.

6. Non-Refundable Costs

Where a return is exceptionally approved, all shipping costs, packaging costs, insurance fees, customs duties, and taxes are non-refundable unless otherwise agreed in writing.

7. Condition of Returned Items

Any approved return must be made in the same condition as delivered, including original packaging where applicable. We reserve the right to refuse a return if the item shows signs of use, alteration, or improper handling.

8. Contact

For questions regarding this Policy or to discuss exceptional circumstances, please contact us via the inquiry form available on the Site.