Delivery & Shipping

This Delivery & Shipping Policy outlines the general terms and conditions related to the transportation and delivery of items presented on this Site. As the Site operates on an inquiry-based model, all delivery details are confirmed individually prior to finalizing any transaction.

1. Shipping Availability

Delivery services are available internationally, subject to destination, item dimensions, weight, and applicable regulations. Certain locations may require additional handling, documentation, or restrictions.

2. Shipping Methods

Items are shipped using professional art, furniture, or specialized freight carriers selected based on the nature of the item. Shipping methods may include courier services, palletized freight, or white-glove delivery.

3. Packaging and Handling

All items are carefully packed to ensure safe transportation. Fragile or multi-component pieces, including chandeliers, are disassembled where necessary and securely packaged using appropriate protective materials.

4. Shipping Costs

Shipping costs are calculated individually and are not included in the displayed item prices unless explicitly stated. Costs depend on destination, carrier, insurance requirements, and delivery method.

5. Delivery Timeframes

Estimated delivery times are provided upon confirmation of shipping arrangements. These estimates are indicative and may vary due to carrier schedules, customs processing, or unforeseen circumstances.

6. Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, or other governmental charges imposed by the destination country. Such charges are the responsibility of the recipient unless otherwise agreed in writing.

7. Insurance

Shipment insurance may be included or offered as an option, depending on the carrier and destination. Insurance coverage details will be confirmed prior to shipment.

8. Receipt of Goods

Upon delivery, recipients are advised to inspect the packaging and contents immediately. Any visible damage or discrepancies should be reported to the carrier and documented at the time of delivery.

9. Delays and Liability

We are not responsible for delays caused by carriers, customs authorities, force majeure events, or other circumstances beyond our reasonable control.

10. Returns Related to Shipping

As items are typically vintage, handcrafted, or unique, returns related to shipping are handled on a case-by-case basis. Any issues must be communicated promptly upon receipt.

11. Contact and Clarifications

For specific delivery inquiries, shipping quotes, or clarification regarding logistics, please contact us via the inquiry form available on the Site.